Collaboration Features

Maraikka’s collaboration features enable teams to work together seamlessly on documentation projects. Whether you’re co-authoring content, reviewing drafts, or managing team workflows, Maraikka provides the tools you need for effective teamwork.

Real-time Collaboration

Simultaneous Editing

Multiple team members can edit the same document simultaneously:

• Live Cursors: See where other users are working in real-time
• Conflict Resolution: Automatic merging of simultaneous changes
• Presence Indicators: Visual indicators showing who’s online
• Change Attribution: Track who made which changes

Collaborative Editing Features

• Shared Document State: All collaborators see changes instantly
• Version Synchronization: Automatic syncing across all clients
• Offline Support: Continue working offline and sync when reconnected
• Change Highlighting: Visual indicators of recent changes

Team Management

Adding Team Members

Invite by Email

1. Go to Settings > Team
2. Click “Invite Member”
3. Enter email addresses (comma-separated for multiple)
4. Choose role and permissions
5. Send invitations

Invite by Link

• Generate shareable invitation links
• Set expiration dates for security
• Control permission levels
• Monitor link usage

Role-based Permissions

Admin

• Full access to all workspace features
• Manage team members and billing
• Configure workspace settings
• Access audit logs and analytics

Editor

• Create, edit, and publish content
• Manage assigned projects
• Collaborate on documents
• Limited administrative access

Contributor

• Edit assigned documents
• Comment and suggest changes
• View published content
• No administrative privileges

Viewer

• Read-only access to published content
• Comment on documents (if enabled)
• View team activity
• No editing capabilities

Comments and Discussions

Adding Comments

Inline Comments

1. Select Text: Highlight the text you want to comment on
2. Add Comment: Click the comment icon or use Ctrl+Alt+C
3. Write Comment: Type your feedback or question
4. Tag Team Members: Use @mentions to notify specific users

General Comments

• Add comments to entire documents
• Create discussion threads
• Attach files or links
• Set comment visibility (public/private)

Comment Management

Comment Threads

• Reply to Comments: Create threaded discussions
• Resolve Comments: Mark issues as resolved
• Filter Comments: View by status, author, or date
• Comment History: Track comment evolution over time

Notifications

• Real-time Alerts: Instant notifications for new comments
• Email Digests: Periodic summaries of activity
• Mobile Notifications: Stay updated on mobile devices
• Custom Filters: Configure notification preferences

Review Workflows

Setting Up Reviews

Review Process

1. Request Review: Assign reviewers to documents
2. Set Deadlines: Define review timelines
3. Configure Approval: Set approval requirements
4. Track Progress: Monitor review status

Reviewer Assignment

• Manual Assignment: Choose specific reviewers
• Automatic Assignment: Rule-based reviewer selection
• Round-robin Assignment: Distribute reviews evenly
• Expertise-based: Match reviewers to content areas

Review Features

Suggestion Mode

• Propose Changes: Suggest edits without directly modifying content
• Track Suggestions: View all pending suggestions
• Accept/Reject: Authors can approve or decline suggestions
• Batch Operations: Handle multiple suggestions at once

Approval Workflow

• Multi-stage Approval: Sequential approval process
• Parallel Reviews: Multiple reviewers simultaneously
• Conditional Approval: Approval based on specific criteria
• Final Sign-off: Required approval before publishing

Document Sharing

Sharing Options

Internal Sharing

• Team Access: Share with workspace members
• Project-based: Share within specific projects
• Role-based: Control access by user roles
• Time-limited: Set expiration dates for access

External Sharing

• Public Links: Create publicly accessible links
• Password Protection: Secure external links
• Domain Restrictions: Limit access by email domain
• View-only Access: Prevent external editing

Access Control

Permission Levels

• View: Read-only access
• Comment: View and comment capabilities
• Edit: Full editing permissions
• Admin: Administrative access to document

Security Features

• Access Logs: Track who accessed what content
• Link Analytics: Monitor external link usage
• Revoke Access: Instantly remove access rights
• Audit Trails: Complete history of access changes

Communication Tools

In-app Messaging

Direct Messages

• One-on-one Chat: Private conversations with team members
• File Sharing: Share documents and media
• Message History: Searchable conversation history
• Status Indicators: See when messages are read

Group Channels

• Project Channels: Dedicated channels per project
• Topic-based: Channels organized by subject
• Announcement Channels: Broadcast important updates
• Integration Channels: Automated notifications from tools

Video Collaboration

Built-in Video Calls

• Screen Sharing: Share your screen during calls
• Document Co-review: Review documents together
• Recording: Record sessions for later reference
• Calendar Integration: Schedule collaboration sessions

Activity Tracking

Real-time Activity

Activity Feed

• Live Updates: Real-time feed of team activity
• Filtered Views: Filter by user, project, or type
• Activity Summaries: Daily/weekly activity digests
• Search Activity: Find specific events or changes

Change Tracking

• Version History: Complete history of document changes
• Change Attribution: See who made each change
• Diff Views: Visual comparison of document versions
• Restore Versions: Revert to previous versions

Analytics and Insights

Team Performance

• Contribution Metrics: Track individual contributions
• Collaboration Patterns: Analyze team interaction
• Project Progress: Monitor project milestones
• Time Tracking: Optional time tracking for activities

Content Analytics

• Edit Frequency: How often content is updated
• Review Cycles: Time from draft to publication
• Comment Resolution: How quickly issues are addressed
• Publication Patterns: Content publishing trends

Best Practices

Effective Collaboration

Communication Guidelines

• Clear Comments: Write specific, actionable feedback
• Timely Responses: Respond to comments and reviews promptly
• Constructive Feedback: Focus on improvement, not criticism
• Regular Check-ins: Schedule periodic team sync meetings

Workflow Organization

• Project Structure: Organize content into logical projects
• Role Clarity: Clearly define team member responsibilities
• Review Standards: Establish consistent review criteria
• Deadline Management: Set realistic deadlines and track progress

Security Considerations

Access Management

• Regular Audits: Review access permissions periodically
• Principle of Least Privilege: Grant minimum necessary access
• Onboarding/Offboarding: Proper procedures for team changes
• External Access: Carefully manage external collaborator access

Troubleshooting

Common Issues

Sync Problems

• Connection Issues: Check internet connectivity
• Browser Cache: Clear browser cache and cookies
• Extension Conflicts: Disable browser extensions temporarily
• Server Status: Check Maraikka service status

Permission Errors

• Role Verification: Confirm user roles and permissions
• Access Logs: Review access attempt logs
• Admin Contact: Contact workspace administrators
• Support Ticket: Create support ticket with error details

Getting Help

For collaboration-related issues:

1. Check the Help Center for common solutions
2. Contact your workspace administrator
3. Join our community forum for peer support
4. Contact support for technical assistance

Ready to start collaborating? Invite your team members and begin working together on your documentation projects!